See what our clients have to say about us.
I had gone to April last year in 2015. I left not to do her or anything. Personal stuff in my life. Anyhow I came back, yesterday 7/21/16 have started grown my hair out, changed colors, etc.. WHAT AN AWESOME JOB, MY HAIR THIS MORNING 7/22/16 looks great. She knows how to cut hair and make it right, and do what you want, showing her a pic that I want to achieve, which will take a while. BUT AN AWESOME CUT.... I LOVE IT.... April knows how to cut hair, but she has a personality that is truly amazing and a caring person......
Everyone is always friendly and readily available. Ashley ensures that my hairstyle/color meets my expectations. Wonderful atmosphere.
Everyone at the Door was very nice and the complimentary beverage, while you wait, is pretty cool too. The staff was wonderful. The environment was pretty clean and I got a tour of the salon when I came in because it was my first time there. I'm very pleased with the outcome of my haircut. Kayla did a very good job with my hair.
I am so happy with The Door Salon! When I walked in the door I was kindly greeted and given a tour with information about the products that they use. Claire did an amazing job on my hair and did exactly what I wanted her to. I showed her a few pictures and she and eight to work. I will definitely be referring my family and friends here!
Awesome salon! Very clean and friendly!
Kayla is delightful. Salon is warm and inviting.
Ashley was great - professional and easy to talk to!
Nicole was such an amazing choice to book for my baylage. Everyone in the salon was so welcoming! The atmosphere of the salon was very comfortable, making my experience a great one. I am so happy with my results and I can't wait to go back again in the future.
Rochelle is the best 🙂 I love her
I have the best haircut I have ever had by Audrey.
My cut was fantastic .... staff was friendly and helpful!
Great service, nice atmosphere.
Nicole always does a great job doing my hair color, cut and shellac manicure. She also makes sure I set up my next appointment.
Loved the haircut, treatment, and my stylist took a ton of time to make sure I got something I was happy with and that "fit" with my wants and needs.
Love my hair!
First Impression...wow how cute in here, and they offer coffee, water, tea, red or white wine... Nicole was so nice and did a wonderful job on my nails. See you in 2 wks!
The salon has a great atmosphere. My stylist really took the time to understand what I liked and disliked about my hair and gave suggestions on how she could improve it.
Great experience ! I have found a new manicurist in April!
Great service and style!
Rochelle is the best. I love the way she does my hair. It always turns out great. I love talking to her as well. She is so sweet and funny. It's actually fun to get my hair done! And I have to say the rest of the staff is just great. They are all friendly and helpful. They make you feel comfortable. Thanks!
My experience was excellent and I couldn't be happier
My daughter and I just walked in and we were services right away with a very friendly staff who was fun and talented Denay and Ashley did great work and wee fairly priced. We will be back!
The Door has a very friendly and professional staff, it's always an enjoyable experience.
1st time visit, had my first manicure ( I am male) Very comfortable setting. Staff was very friendly. Rochelle was fantastic. Made a hair appointment before I left.
April has been my stylist since this past summer and she's doing a great job, especially with my color! My appointments last a reasonable amount of time which I really appreciate. I've been to other salons in the past in which I feel as though I'm there forever! Thanks April! The salon has a very pleasant atmosphere and it's actually relaxing for me when I'm there.
Thanks to Nicole, my hair looks the best it has looked in 10 years. My hair is strong and healthy. I just love the color!!
Great place! Stylists are fun but professional and confident in their craft.
I have been going to Cindy for several years. Even though I moved an hour drive away, I will continue to patronize The Door Salon. Their professionalism and 5-star device always brings me back.
Ashley was great! The haircut was too.
Always a pleasure to relax and get a great haircut from Rochelle.
The ladies at The Door always do an amazing job. I'm so happy with my hair and always leave feeling fabulous!
My entire family and a few friends I have referred go to The Door and we have never had a bad experience. Nicole is more than just a stylist, she has become a friend!
Friendly ppl, fast service, and great customer service.
Always a great experience. The staff are very kind and pleasant and they're work is amazing.
Terrific as always. Doesn't matter who I see, I always am welcomed by friendly smiles and leave satisfied. I would recommend the Door Salon to everyone. They can do it all.
Fabulous. I've been going to the Door for years. The atmosphere is relaxing and fun. The stylists are professional and extremely friendly. I would recommend The Door Salon to everybody whose looking for a great experience. Cindy, the owner, is my stylists. She's the best.
Kayla is a delight. Loved my cut, color and style. The Door Salon is an oasis. I look forward to my next visit.
Tremendous experience at this salon! Ashley is a talented stylist with both cut and color... changed my look and I couldn't be happier.
Great service from Ashley. Lovely place. Looked and felt great when I left!
Always a pleasure to see and have my hair done by Rochelle. Talented and gifted stylist
I've been a client of Monica Trunick for three years. I've always been impressed by the professionalism and attention to detail and aervice. I was fortunate to get in this week to get rid of my Covid hair. Cindy and her team have kicked up their efforts to keep us all safe by temperature checks, sanitizers, distancing, masks and limiting the number of people in the salon at any given time. I'm a nurse practitioner and have seen quite a lot of protocols so far. The team at the Door Salon are following the best available recommendations to keep everyone safe!
Kayla made me feel welcome and comfortable. Her skills were efficient with beautiful results! My nails were perfect and my hair was curled and styled for my elegant evening out. She shared her knowledge on products and choices with me. I left feeling pampered and beautiful! I can't wait to return for hair color and a pedicure I enjoyed the lovely decor. I will let my friends know of this great stylist named Kayla!
No one has ever been able to color my hair the way I want it except Cindy. Her knowledge has helped bring me from a disaster at JC Penney Salon to my current beautiful blonde color. She keeps my hair as healthy as it can possibly be. She is also the BEST at a blow dry! I drive over an hour to get to the salon but I wouldn't think of ever going anywhere else. Its worth every minute of my drive to have the confidence I have in The Door Salon.
Great job for many many years!
The girls at the front desk were very nice when I walked in the front door. Kayla did my hair amazing. I was concerned about frizz from the humidity and please let her know it did not frizz. I got many compliments on my hair.
Prices increased by more than 20% without a notification until the services were already performed.
Lynn and Cindy are the best. I have been with them for quite a long time and have always been very happy with services provided.
Always fabulous. It feels so good to walk in knowing that I am going to be pampered. I always feel amazing when I leave. Expectations fulfilled. Thanks, Danae!
Nicole is great. Love the salon.
Love The Door Salon! I've been a client for years and now both my kids are grown and they too are clients. Ashley does a great job regardless of age or style. She's willing to go all in on a new style or more than happy to just stick with what's comfortable. The atmosphere is upscale but the prices reasonable. The other stylists have also been great when Ashley hasn't been available. Highly recommend!
Always enjoy my haircuts by Nichole. Besides being a great beautician she is fun, friendly and on time!
I love The Door Saloon! Every time I go in, I have a great experience. The staff is a great bunch. Always laughing and smiling. Rochelle especially is my favorite. She is so cool.
Awesome as usual!! Cindy and her team of Stylist's do a FABULOUS job. Everyone is ALWAYS friendly and cheerful.
A great salon... love the atmosphere. April is an awesome Hairstylist. The girls are very friendly.
Fabulous salon with an upscale & trendy but cozy comfy feel...all the stylists are super friendly & very knowledgeable. Special attention with a thorough consult fully answering any questions, as well as educating and great communication with my new hairdresser Ashley left my hair color exactly how requested...even better actually!!
What a treasure The Door is...would highly recommend to anyone seeking a high-quality experience with high-quality latest technology products & a fun yet still professional atmosphere. My first visit yesterday is one of many to come...Thank-You!!
I love TheDoor... Audrey is amazing !!!!
I love the DOOR SALON. I go to APRIL, and she is so fantastic with my cut, she also is outgoing, friendly and so personal, she cares about your hair but also about you. She makes me feel welcomed every time.
As soon as I walked in the salon I was warmly greeted and asked if I wanted a beverage. I felt good energy and an inviting atmosphere. My cut and blowout was great. I couldn't ask for a better salon!
made me feel 10 years younger!
Always enjoyable experience with Rochelle. Talented and caring stylist.
I have been going to the door salon for 6 years and have never had a bad hair cut. I have always walked out looking good.
I love Rochelle. She is the best!! I always have fun and she does amazing things with my hair. Thanks!!
Great experience! Everyone is very welcoming and nice, however, I went in to get the ends of my hair trimmed and it cost $40. I was shocked it cost so much.
Nicole is fantastic!
The Door Salon is fantastic! Everyone is friendly and welcoming. Great atmosphere. Talented people. I look forward to going!
Very pleased with my stylist Audrey! My hair is healthy, and as a result, I receive many compliments on my style and color!!
Super nice people there and always a great haircut!
This is the third time I've used this salon --twice for a haircut, and once for a blowout. The salon is clean and cute. The staff is friendly and professional. Making an appointment is super easy. As a new customer, I was given a pack of coupons including 20% off product. This most recent time, I had the stylist Rochelle. She did an excellent job of listening to my hair concerns and suggesting options. I have two different textures in my hair, and she was able to give me a cut that accommodated my unique hair issues.
I love going here! Always made to feel special. Great group of ladies and they always know you by name.
LOVE APRIL, GREAT HAIRDRESSER
Always friendly and accommodating!
Rochelle was fantastic!
Loved the atmosphere and everyone there very friendly. Monica is terrific!
Rochelle was amazing during my (unexpected) 6 hour bleach session. Going from chocolate brown to platinum blonde was going to be tricky, but the results were awesome. Love my new super blonde look!
Very Happy! Highly recommend!
As always, i walk into the Door Salon feeling in need of some help (whether it's nails with Lynn or hair with Cindy.) I always walk out feeling pampered and glamorous. Everyone is talented and friendly. Watching Cindy cut hair is a Zen experience. And Lynn works miracles with my nails. I wouldn't go anywhere else.
I Rita Brennan, loved my highlights at the Salon,, Rita
Love the place, and Nicole especially. I've learned a lot about products and styling techniques I didn't know before, and every time I share them with someone else, they are learning about it for the first time also. I get lots of compliments on my hair, even from strangers, and I feel that it hasn't been this healthy in a long time. I just booked all the rest of my appointments for the year to make sure I don't miss a beat! 🙂
I brought my 13 yr old daughter here for her first real salon haircut. She was nervous at first, but once she met Monica, she relaxed. By the time she left, they were buds, lol. My daughter's hair looked great and she was super happy. Thanks Monica and The Door Salon.
Great work at following the all guidelines that our inline! Super clean and organized. Awesome experience today and my hair is fabulous!
Happy customer every time!
Danae is the best!! She knows hair and is able to help make the best decisions for your hair!!
April rocks. She does an amazing job every time and doesn't let you leave until she knows you're 100% satisfied. Wouldn't go anywhere else! 🙂
Rochelle is the BEST hairdresser 🙂
This is my first time at the salon and I found everyone to be friendly, professional and very accommodating. The stylist worked with me in my very picky requests and I was very pleased with the result. I definitely would recommend the salon.
The lady was very nice and did a wonderful job. Thank you
Close to home, clean friendly atmosphere. Great haircut. Everyone was very nice. I have been looking for a new Salon and stylist for a while and I have finely found one.
Had a great experience Monica was very professional and funny she did a great job.
very professional and kind environment. Will definitely go back to see Kayla 🙂
l love my hair!!!! I finally found someone that listens to what I want!!! My hair just falls into the style without fighting it. The salon was clean. Everyone was friendly. The
price is affordable for me. I love the product I bought. The pureolgy leave in conditioner and the hair mask. The products were reasonably priced. Best salon I've been to in a long time. Thank you all very much. Will for sure be back and also
recommend it to my friends. A bit far for me to drive but well worth it.
Always a welcoming and comfortable experience. Good prices for a men's haircut and wash. Ashley K does great work and I am very particular about my hair.
I've been coming once a month for about 15 years because I'm never disappointed.
very welcoming environment.
Cindy and staff are second to none! Professional and warming experience every time.
Taylor was professional and informative as this was my first visit. My cut is wonderful! I am a wash and go person and it looks styled without my having to blow dry or curl it.
Ashley did a great job with my cut and color. I have been receiving compliments ever since.
Everyone was very friendly and professional. The shop is beautiful and the prices very reasonable.
Love it and my Audrey! Always a great experience.
Very professional staff. Nice atmosphere.
Nicole Joi is great and the atmosphere is amazing. Wouldn't go anywhere else. All the girls are very professional. Keep up the good work.
The atmosphere is very comfortable! I had a great time getting my hair done there and it looks beautiful! Claire did an amazing job with my hair and I couldn't be happier.
Love the Door Salon! Great service, skilled staff, and nice ambiance. Can't ask for more!! Ask for an appointment with Nicole 🙂
Loved my haircut by Janay. I have curly hair and it's really tough to find a stylist that understands how to cut it. She did a phenomenal job. The highlights she did were wonderful, too! My boyfriend said they looked 'rich'.
Always feel welcomed and relaxed at The Door! Rochelle is a talented stylist and a genuinely caring individual. Glad I found this salon! Pricing is reasonable for the quality of service.
Everyone was very friendly. I really enjoyed the experience. Ashley did a great job!
Nichole is courteous and very talented. I have never had a better haircut!
Always a great cut with special attention. Thank you!
The Door is ALWAYS awesome!! Every 4 weeks you can find me there getting my ME time. Cindy's haircuts, highlights and color are amazing and Lynn is the best manicurist in town! I've been with them both for over 10 years and you couldn't pay me to change.
Great staff and products! Very relaxed and welcoming atmosphere! My hair has never looked better!
Phenomenal! Nicole is absolutely fantastic!! Chose this place on a whim based on other reviews and was not disappointed!
I always love coming in for an hour of pampering. The girls are great!
Very welcoming and clean salon. Staff was friendly and professional. I was given information about how to best treat my hair. Was given a thorough shampoo and conditioning treatment & then Audrey asked about my lifestyle, morning routine, etc. before cutting my hair. Was offered, but not upsold products. Booked another appointment in six weeks! Highly recommend!!!
The staff is always very friendly and so helpful. It's a great feeling being treated so special. Nicole is a talented stylist and I always leave with a beautiful new look!
My best haircut ever. Rochelle is a very talented stylist and wonderful person. Will stay with her forever!
Awesome experience. Was greeted by staff immediately, offered a coffee and was taken immediately back for my appointment. At the end, everything looked great and I couldn't be more pleased!!
Wonderful staff and products!
Ashley was great as usual!!
Very nice...great job and nice environment.
It is always a positive experience at The Door Salon. The owner & her staff create a great environment in which you can be pampered & come out with a great new look!
Excellent experience. Clean and upbeat salon with all the stylists clearly working together. I got an appointment quickly, didn't have to wait when I arrived and received a very nice haircut along with suggestions for hair products WITHOUT any high-pressure sales to purchase them. Overall a very nice experience. I will be returning.
Received a great haircut from a hair dresser (Monica) who obviously has the proficiency to leave her clients with a hairdo they are happy with.
I have been going to The Door Salon for 2 years. Cindy Penrod is a genius! Her staff is exceptional.
This salon has a beautiful charm to it. I was greeted professionally. Nicole was fabulous. Knowledgeable and a trust was developed instantly. They seem to carry wonderful hair products. Organic and high line. I have definitely found my home salon 🙂
Cindy always listens to my ideas on what I want done with my hair and it always turns out perfectly. All of the girls are friendly and welcoming.
This was my first time visiting the salon. I had been with the same stylist for many years and when she left the salon abruptly I was concerned about finding another stylist who would listen to what I wanted and style and color my hair the way I liked. Audrey was great. She listened to what I wanted done and also offered helpful suggestions. I am very satisfied with my hair color, highlights and cut. The overall experience was a pleasant one and I will be returning to The Door in the future. Thank you! Kim Bindus
Wine and an entertaining stylist what more could you want!
I will come back every month
Ashley has always been a great friend and hair dresser. She's always there when I need a different look and does an awesome job! Would recommend friends and family to pay her a visit 🙂
Professional Personable Perfection What else would you need in a salon!
VERY HAPPY... Excellent crew... Friendly environment... keeps me coming back!
Awesome service, I got an appointment the same day! love my haircut, very clean and nice environment. Overall, GREAT place!
Very helpful and friendly staff! Helping me get my hair back in tip top shape after some not so good experiences elsewhere... Would highly recommend this salon! Reasonably priced for the awesome experience!
Great people, very personable and professional.
On time, real nice, very good prices, great service, couldn't ask for anything more!
The staff & owner rock!! If you are looking for a new salon look no more you have found it!!
Always a good experience.
Very friendly, comfortable salon. Excellent hair services by Ashley! Lyne is the best nail tech ever!
Rochelle Duval is simply an amazing hair magician! I spent a lot of money and visited top notch salons trying to get my hair back to it's natural color after a few years of bad highlights. I ended up with either orangish tones or green tinges in my hair! One visit to Rochelle and my hair never looked or felt better! After several visits over the past 9 months, I can honestly say she is best! She takes what you have and makes you feel beautiful! Her eye for cut and design is flawless. I have recommended several friends who feel the same way! The Door Salon itself is a wonderful experience as well! From the lovely and inviting ambiance to the friendly staff, everything is centered around making the clients feel special!
Love the Door Salon! Always friendly and professional.
While quality is good, prices seem to rise monthly.
Love everyone at the Door. Friendly, helpful and I always love the shampoos. I learn something new about my hair care every time I go.
Bitchin as always. Girls are awesome, everyone is pretty cool and easy to talk to. Everyone works together. Customers, regular and perspective, you should know that these folks are pretty easy going and can work with all different types of hair. They can prep you for weddings or that kaleidoscope hair dye you want. They will always be willing to talk about stying adjustments before, during, and after the cutting process. Come on in and enjoy a glass of wine while you're at it.
Not too good this time. Waited 20 minutes to be attended from appointment date. No excuses offered. Air conditioning was on on a cold rainy day, was told could not be shut off. After insisting someone finally turned it off. Wanted gray highlights, got very view light brown ones. Not a good experience this last time. Was a Door Salon fan, not anymore for hairstyling. Manicure and pedicure first class by Lynn.
This was a nicely designed salon and it was kept clean. I got a good haircut and my color looked beautiful. But more important, my hair looked healthy and shiny.
Ashley has been taking care of my hair for a while now. Her expertise has made my very fine hair look great and gives me styles I can work with!!!
Took my daughter for her first haircut! Awesome experience. April was the BEST!
Experts in color!
Monica did a great job on my hair color touch up!
Professional, Amazing, Creative...I would never go anywhere else.
I love this salon! Everyone is so welcoming and personable. I feel relaxed while there, and trust April completely to always make my hair look awesome!! So happy to have found it after moving into town.
From the moment you walk in the front door where you are greeted by a friendly and courteous staff member, it is a five-star event. The services are excellent....one is pampered to the nth degree. I recommend this salon to all my friends.
Was great everyone is very friendly. Will be coming back.
The Door staff are courteous, professional, friendly and well-organized. I always get an excellent haircut and a great experience! I highly recommend it!
The staff is very courteous and attentive. I always leave feeling great!
I always have a great experience at The Door. My hair is happy and I love the warmth and professional attention I receive every time I come in. I would highly recommend
Nicole always does a great job. Everyone at the salon are always friendly.
Every time I leave The Door I feel fabulous! I have received so many compliments on my color through the years, and I give all the credit to the talented stylist! Thank you for making me feel beautiful!
April did a fantastic job cutting my son's hair! He was not happy that I made him get his hair cut but after we left he said "I really like it". That is saying a lot from a 13 year
Nicole did an amazing job and made the appointment fun and relaxing
Professional, friendly, clean, knowledgeable and current!!!! It is apparent owner and staff care about each other and their customers! Best hair cut, color and hair care I have ever had!
The Door Salon is so professional and polite. They have gone above and beyond to make their clients feel safe. I have always been well taken care of and trust my stylist, Danae, completely!
Love the salon! Staff was very friendly and I got a ton of compliments on the hair. If I'm in town again and ever need services this is where I'll go.
I love my hair!!!! April did an awesome job on the cut and the color is perfect!!!
I am thrilled that I have become a client. Everyone is wonderful especially Rochelle and Ashley; hope to be a client for years. Shelly O'Connor
Always a good time...and great service!
Great in every way: Friendly, knowledgeable, experienced staff; super clean and comfortable salon!
First post shut-down haircut by April. I was extremely nervous about being inside as I've been strictly doing social distancing and have not been going to stores. Everyone had a mask on and I felt comfortable. Great haircut, too. I weigh 5 pounds lighter!
Great atmosphere. Nicole does a super job with cut and color. I've been coming here for over 3 years and they keep improving.
I cannot say enough about Rochelle Duval. She has been the best overall hairdresser I have ever been to! She gives suggestions without being intrusive or overbearing.
She gives options for cut, color and style that would be complimentary. I always come out of the salon with a great cut, style, and color. She not only has fantastic hair skills, she is a wonderful person! I always look forward to chatting with Rochelle and catching up! I have sent friends and co-workers to Rochelle and they have all loved their experience as well. I tell everyone that she is a hair wizard!
Rochelle is amazing with color! She really took the time to listen to what I wanted and made sure we were both on the same page before she began coloring my hair. My hair turned out beautiful! Even though it was my first time at the salon, Rochelle made me feel so comfortable.
It was my first time at the door salon and it was nothing but a spectacular experience. I was so happy with the service and the end results of my hair. Thank you so much Rochelle!
The Door Salon is great! Everyone is so nice and helpful. My husband and boys get their haircuts at The Door too. We wouldn't go anywhere else!
GREAT! Friendly staff. April was wonderful and besides nice..very skilled! Great first visit. The shampoo bowls are the most comfortable of any saloon. LOOKING FORWARD TO MY NEXT VISIT!
Great Haircut, nice environment, everyone very friendly.
As always my experience at the Door Salon was excellent Nicole is consistently an outstanding stylist ( male haircut), Everone at the Door Salon is courteous and profession. It's been this way for more than 5 years.
I always look forward to my visits to The Door. My stylist Nicole does a great job working with my curly hair. She usually demonstrates how I can duplicate my style at home and what products to use to get the best results. The salon is upbeat and it is fun to be greeted at the door.
love The Door! Thanks for always making me feel great about my hair when I leave!!!! Pam
I always feel so special when I walk into The Door Salon! Everyone says hello and the manicures, pedicures, make up help, cut and color are always top notch. Everything is done with a flourish and with care and concern. I depart feeling pampered and pretty. Thank you....everyone....for your very special treatment.
Audrey is amazing and is very open to switching up my hair every time I come in. This last time I was in we dyed my hair a dark red and I have gotten so many compliments on it.
Loved Monica Trunick's service - the girl always makes cute happen
It's a friendly place where you're treated with hospitality and warmth. All the stylists are talented, but I go to Cindi--trust her completely with my hair!
FABULOUS! Love coming into The Door. Everyone is super friendly, attentive and great stylists! Love the honesty and recommendations on color, cut, style to make me look and feel beautiful! Can't say enough about this salon!
Great staff, very attentive to clients needs, beautiful place. All in all, excellent
I enjoy the vibe at The Door. It's upbeat but not in your face. Nicole is a talented colorist and I always receive many compliments on my color. I was lucky to find Nicole and The Door as my salon.
When Nicole cuts my hair is it always style very nicely. She has been doing my hair and nails for over a year how and I have been very happy with the colors, hair cuts and manicures.
Rochelle is awesome. She is the first stylist in my life that I keep going back to over and over. My 86 year old grandmother came with me this time to get her hair cut. She is in a wheelchair and the staff was so accommodating to her mobility needs. We both left feeling glamorous.
The Door Salon is a place that I appreciate VERY much! The service, staff, & atmosphere is grand.
i moved over to West Bloomfield from RO one year ago. It took me three new Salons, and one bad haircut to find this awesome salon. From the moment you walk in the door you are treated to an upbeat, fun and pampering environment! Cindy, the owner, is a fantastic stylist who listens to exactly what you want, but also gives you her professional opinion. She also teaches you how to use your styling tools and do your own hair. Cindy and her staff are also educated about hair product that is going to assist in keeping your hair healthy in-between your salon visits. I love The Door Salon! If you are seeking a full-service salon, you will love this salon and their awesome staff!
Danae was amazing!! This was my first visit and everyone was really nice and professional. The salon was clean and beautiful.
Danae was able to fix my hair and gave me the amazing color I was looking for. Definitely a 5 star experience.
Cindy is the best! Oodles of experience, & lots of fun. Absolutely recommend.
Great staff and on time!
I LOVED my first experience at Door Salon! Ashley is friendly, so informative, and really gave me a welcoming, comfortable feeling. Also Ashley REALLY listened to what I wanted to do with my hair! It came out great and I have gotten tons of compliments on the color! The staff was also very nice. In today's world it is great to find a business that treats the customer with respect and kindness. Thank you for a great experience! I'll be back! Sincerely, Pearlena Bodzin Appt. was June 13 at 12:00pm
Rochelle is awesome. I was looking for a new place that I felt comfortable in. I found it. My hair looked great. All the staff was fun and friendly and professional.
I would recommend that you revisit your policy regarding the 20% off policy for new clients who book their 2nd appointments. I Booked my 2nd appointment but due to unforeseen circumstances, I had to reschedule my appointment date. When I tried to redeem the 20% coupon the receptionist stated that my coupon was no longer valid as I changed the original appointment date. This is a really Poor policy and it leaves the customer feeling very unsatisfied and unwilling to become a loyal clientele. I'm not looking for the owners to provide any discounts at this point but just be aware that you are jeopardizing 100% client satisfaction for the sake of not honoring a 20% discount by hiding behind a fine clause in your policy. Otherwise, my cut was nice and my stylist was very extremely personable and knowledgeable.
Cindy and her staff are professional, personable and love what they do. I wouldn't trust my hair to anyone else!